If you are calling from the UK please click here

What is a prepaid card?

Stay connected with friends, family, and colleagues around the world with the HelloHowzit virtual prepaid Calling Card. With a prepaid calling card, you pay for the calling time in advance and reduce the prepaid balance as you make calls.

Why would I want a prepaid card?

The HelloHowzit calling card is useful for students who do not have access to long distance services, for travelling business people. You can save a lot on international phone bills using a HelloHowzit card.

Why should I buy a phone card from HelloHowzit?

HelloHowzit strives to bring you the best rates on prepaid cards for low cost international calling and good voice quality.

Is there a connection charge?

Calls from the USA and Canada have NO connection fee. Calls from Australia Incur a flagfall cost of 20c.

What are the billing increments?

Our low rates are divided into 1 minute increments. This means that you are billed for every minute, so you only pay for the amount of time that you talk.

What is the minimum call charge?

The minimum call charge is one minute. This only applies if your call is shorter than 60 seconds.

How do I order my HelloHowzit service?

First fill in the online form. You will then be directed to a secure credit card entry page where you can securely enter your credit card details.. Allow 48 hours for processing, and you will receive your PIN with your activation email.

How do I use my HelloHowzit card?

1. Dial the access number we gave you in your activation email

2. When prompted, enter your PIN code and press #

3. When prompted, dial the number you are looking to call

NOTE: When calling from the USA/Canada, one must dial: 011 +(country code)+(city code)+(number)

NOTE: When dialling from Australia, one must dial:

0011 +(country code)+(city code)+(number)

How do I use my call-back account?

1. Dial the trigger number supplied once you sign up. This number will ring once and then hang up on you. Put your phone down and within a few seconds you will receive a call.

2. Answer the incomming call and you will be prompted to dial the number you require.

3. Dial as you normally would dial an international call:

09+ <country code> + <city code> + <number>

How does one recharge or add time to a card?

You can recharge your card by activating the auto-recharge feature, or by logging into the "My Account" section of the website.

How do I see my card balance?

After you enter your PIN, you will be informed of the balance remaining on your card. You may also see your balance by logging into the "My Account" section of the website.

What if I buy a card and it doesn't work?

Please contact our Customer Service via email and they will answer your questions promptly.

What if I lose or forget my PIN?

Your PIN should be treated like cash, so make sure to keep it in a safe place. It is an active number and is considered as good as cash. As a protection against fraud, we can only resend you your PIN once we have verified your password. Should you wish to have a new PIN number issued to replace your lost PIN, this can be done, although a service fee will be charged. In this case, the remaining balance on the old PIN will be transferred to the new PIN less the service fee of $5.00

Are there any hidden costs or additional charges?

There are no hidden charges.

I still have questions.

Please Contact Us. We will answer your questions promptly.